Our solutions align to brand objectives and can be deployed quickly, compliantly, and most importantly – remotely.

SOLUTIONS

Tailored to meet specific business objectives and align with target patient populations around the world, each of our solutions offers unique value of its own and complements a broader engagement strategy.

Insights

Deeply understand the needs of healthcare consumers through advisory boards, co-creation, individual in-depth interviews,

and surveys.

Patient Recruitment

We leverage our years of experience and best-in-class proprietary tools to find the right patients and inspire participation.

Relationship Management

Build deep, lasting relationships that convert healthcare consumers into evangelists and ambassadors.

Storytelling Training

Empower people to share meaningful experiences in a highly impactful and compliant fashion.

Speakers Bureau

Mobilize patients in your network
to share their experiences with patients, providers, and other audiences.

Mentor Programs

Enable experienced patients to share their personal health experiences 1:1 with those seeking information and support.

Virtual Events

Host events that engage a broad pool of remote participants and have a lasting impact on the audience.

Sales Training & Motivation

Educate and inspire your sales force by giving them access to compelling patient stories.

Content Production

Employ video, graphic, and written content that meets the needs of your digital strategy across all channels.

Our patient engagement solutions allow your brand to reach more patients, offer them a better customer experience, and empower them to share their inspiring stories with others.

Market Growth

Increase disease and product awareness to grow markets and capture greater market share.

Brand Engagement

Spotlight the human impact of products to boost positive brand sentiment, loyalty, and evangelism.

Improved Outcomes

Implement high-touch support programs that can lead to more engaged patients and increased adherence.

Insights & Analytics

Tap into what matters to patients and understand how to convert this information into meaningful initiatives. We offer agile research design, rapid deployment, in-depth analysis, and actionable reporting.

Experience

We've been serving the biopharmaceutical industry since 2002, so we’re not just experts in patient engagement – we helped define it.

quote

I wanted to thank you for a fantastic job on our first official project! The patient video you created on a VERY expedited timeline turned out so well.

- Brand Manager

I’m impressed with your ability to engage the patient in a manner to evoke such a moving story after so few interactions.

- Marketing Manager

Thank you for all the efforts to coordinate this project – the insights we gleaned were so important to making sure we have the right and clear information for our patients in the future.

- Sr. Associate, Marketing & Sales Planning

Our Proven Process

Great ideas aren’t enough to build successful patient engagement programs. It takes extensive know-how of critical components and a deep understanding of how to operate within the regulatory landscape.

1:
Established Methodology

Our approach to patient engagement has been refined by direct experience with what works, what doesn’t, and how to efficiently secure approval. Proven infrastructure and specialized staff allow us to quickly launch programs without the learning curve.

2:
Agency Collaboration

We play nice in the sandbox, period. We understand the value your other partners bring and know how to work with them to ensure there’s no friction when it comes to your patient-focused initiatives.

3:
Always Adapting

Patient-centricity is a moving target that changes based on a variety of market factors. We listen, ask questions, and analyze feedback to ensure our programs are constantly evolving to meet patient needs.

Interested in Learning More?

Discover how our customized solutions can amplify the impact of your commercial patient engagement strategy and demonstrate immediate ROI.

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